Privacy Policy

Effective date: August 2025

At KVT Limited (“we”, “our”, or “us”), your privacy is important. This Privacy Policy outlines how we collect, use, store, and protect your personal information, in line with the Privacy Act 2020 (NZ). By using our services or interacting with us, you agree to the terms of this policy.

1. What We Collect

We may collect personal information from you when you: - Book or attend a personal training session - Complete a health and exercise questionnaire - Subscribe to our emails or promotions - Contact us via email, phone, or social media This may include: - Name and contact details (email, phone number) - Health information (e.g. injuries, medical history) - Exercise history and goals - Session records and progress notes - Payment details (if applicable)

2. Why We Collect It

We collect this information to: - Provide safe, tailored personal training services - Track your progress and adjust your training plan - Communicate with you about bookings, updates, and support - Send you occasional marketing or wellness tips (only if you opt in) - Fulfil legal and health & safety obligations

3. Sharing Your Information

Your information will be kept confidential. We will never sell your data. We share your information with: Lift HQ Timaru, for scheduling, safety, and operational purposes (e.g. contact, attendance & emergency contact info). Relevant professionals, but only with your consent (e.g. physio or GP). We may also disclose personal information if required by law.

4. How We Store and Protect Your Data

Your information is stored securely, either electronically (password-protected) or physically (locked and private). We take reasonable steps to prevent unauthorised access, loss, or misuse of your data.

5. Your Rights

You have the right to: - Access the personal information we hold about you - Request corrections to inaccurate or outdated information - Ask for your data to be deleted (unless we’re legally required to keep it) To do any of the above, just email: kaitlyn@kvt.co.nz

6. Marketing and Communication

If you subscribe to our emails, you may receive occasional updates, offers, or health and training tips. You can unsubscribe at any time using the link in our emails or by contacting us.

7. Retention

We retain your personal information only as long as needed to: - Deliver our services to you - Meet legal or tax obligations - Resolve any potential disputes If you stop training with us, we’ll safely delete your personal data after a reasonable period, unless otherwise required.

8. Changes to This Policy

We may update this policy from time to time to reflect legal changes or improvements to how we handle data. You’ll always find the latest version at [your website link here].

9. Contact

For questions, access requests, or complaints, contact: KVT Limited kaitlyn@kvt.co.nz +64 27 261 6666 Based at Lift HQ Timaru